Retail Management MCQs with Answers

Multiple Choice Questions 65 Pages

Savitribai Phule Pune University

Bachelor of Business Administration

Contributed by

Shashank Sahni

DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

1.The word Retail is derived from the------ word.
A. Latin.
B. French.
C. English.
D. German.
ANSWER: A
2. Retailer is a person who sells the goods in a---------.
A. large quantities.
B. small quantities.
C. both a & b.
D. none of these.
ANSWER: B
3. The main objective of the management is--------.
A. profitability.
B. sales growth.
C. return on investment
D. all of these.
ANSWER: D

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DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

4. In retailing there is a direct interaction with-------.
A. producer.
B. customer.
C. wholesaler.
D. all of these.
ANSWER: D
5. Retailing creates-------.
A. time utility.
B. place utility.
C. ownership utility.
D. all of these.
ANSWER: D
6. ---------activities performed by the retailers.
A. assortment of offerings.
B. holding stock.
C. extending services.
D. all of these.
ANSWER: D

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DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

7. The term stakeholders which includes-------.
A. stock holders.
B. consumers.
C. suppliers.
D. all the above.
ANSWER: D
8. ------represents how a retailer is perceived by consumers and others.
A. image.
B. sales.
C. profit.
D. none of these.
ANSWER: A
9. The functions of management start with-----.
A. buying.
B. planning.
C. organizing.
D. supervising.
ANSWER: B

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DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

10. "Management is what a manager does" given by.
A. Henry fayol.
B. F.W.Taylor.
C. Dinkar Pagare.
D. none of these.
ANSWER: C
11. Human resource management process consists of ------.
A. recruitment.
B. selection.
C. training.
D. all of these.
ANSWER: D
12. ----- is the process of seeking and attracting a pool of people from which qualified
candidates for job vacancies can be selected.
A. Selection.
B. Advertisement.
C. Compensation.
D. Recruitment.
ANSWER: D

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DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

13. ------ gives the nature and requirements of specific jobs.
A. Human resource planning.
B. Job descriptions.
C. Job analysis.
D. None of these.
ANSWER: A
14. ------ is a kind of internal sources of recruitment.
A. Promotion.
B. Employee recommendation.
C. Transfer.
D. All of these
ANSWER: D
15. Attracting potential employees is more difficult in case of ---------.
A. internal recruitment.
B. external of recruitment.
C. both a & b
D. none of these.
ANSWER: B

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DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

16. ----- is the next step after recruiting the retail personnel.
A. Supervision.
B. Compensation.
C. Training.
D. Selection.
ANSWER: D
17. ------ test measure a persons capacity or potential capability to learn and perform a
job.
A. Aptitude test.
B. Proficiency test.
C. Interest test.
D. Personality test.
ANSWER: A
18. A traditional format that sell 20-80 percent of groceries and other consumable
product at discounted prices
A. Dollar Store
B. Discounted stores
C. Chain store
D. off price store
ANSWER: A
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DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

19. ------ component allow the retailer to offer the employees safety and security
A. Fixed component
B. Fringe benefit component
C. Variable component
D. All of the above.
ANSWER: B
20. ------- is the manner of providing a job environment that encourages employee's
accomplishment.
A. Compensation
B. Supervision.
C. Training
D. None of the above.
ANSWER: B
21. Store security relates to ----.
A. personal security
B. merchandise security.
C. both a & b.
D. none of these.
ANSWER: C

Page 7
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

22. Form of payment which a retailer may accept is ----.
A. cash only.
B. cash &credit cards .
C. cash &debit cards.
D. all of these
ANSWER: D
23. Many retailers have improved their operation productivity through -----.
A. computerization.
B. outsourcing.
C. both a & b.
D. none of these.
ANSWER: A
24. The computerized check out is used by -----.
A. large retailers.
B. small retailers.
C. multi retailers
D. all of these.
ANSWER: A

Page 8
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

25. With the help of-------a retailer pays an outsider party to undertake one or more of
its operating functions
A. outsourcing.
B. credit management
C. computerization.
D. none of these.
ANSWER: A
26. ------ helps the retailers to face the crisis situations.
A. Risk management.
B. Credit management.
C. Financial management.
D. All of these
ANSWER: A
27. ------ is a key task for both large &small retailers.
A. Risk management.
B. Crisis management.
C. Inventory management
D. All of these.
ANSWER: D

Page 9
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI,PUNE – 45
MCQ SUb:Retail Management(506B) class: bbaty v sem

Prof.Maya Jadhav www.dacc.edu.in

28. ----- helps the retailers to complete the tasks within the short period of time.
A. Computerization.
B. Outsourcing.
C. Both 1 & 2.
D. None of these.
ANSWER: A
29. ---------is a warning to potential thieves and muggers.
A. Insurance.
B. Security guards.
C. Outsourcing.
D. Credit management .
ANSWER: B
30. Insurance against--------is more important due to government rules.
A. environmental risk.
B. production risk.
C. both 1 & 2
D. none of these
ANSWER: A
31. The factor leading to the growth of retailing is ----.
A. changing consumer trends
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Retail Management MCQs with Answers

Retail Management MCQs with Answers

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